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KEEPING CUSTOMERS HAPPIER WITH MOBILE ORDER WRITING SOFTWARE

For Vegas Image, the ultimate key to a successful distribution business is simple: keeping customers happy. Of course, Vegas Image has a somewhat unique situation when it comes to wholesale distribution. All of their customers are packed onto one street, which makes providing incredible customer service a huge priority.

Despite their remarkably compact sales territory, however, distributing their products using paper processes was easier said than done. In this case study, find out the challenges that Vegas Image faced when it came to writing orders on paper, and how Handshake helped them change their ordering process to boost customer satisfaction.

This case study covers:

  • The reasons why Vegas image needed to adopt a digital order writing solution.
  • How Handshake has transformed Vegas Image's sales process and customer experience.
  • How Handshake's flexible features were able to quickly adapt to Vegas Image's workflow.

About Handshake...

Handshake is the leading B2B Commerce platform for manufacturers and distributors, helping to grow their business by making it easy for their customers to order the right products from them in-person and online. Handshake’s powerful platform includes mobile order writing, B2B eCommerce, and sales order management with back office integrations.

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