By offering a more convenient ordering process, better order accuracy, and greater information access, B2B eCommerce portals enhance the overall buyer experience, making it much easier for retailers to do business with a supplier.

This case study provides real-life examples of retailers who have benefitted from placing orders from online portals powered by Handshake, and how they’ve become more loyal customers as a result.

This case study covers:

  • The challenges of manual order submission that these buyers faced pre-online ordering.
  • How B2B eCommerce has led to more accurate orders, better management of backorders, more convenient ordering, and better access to order history.
  • The critical importance of focusing on the buyer experience in a competitive marketplace.

Success in Every Industry